If you or a member of your household receive benefits through the Oregon Health Plan (OHP), it’s important to make sure your contact information is current. Due to new federal requirements, OHP members may receive renewal notices and requests for information that require a response to maintain health coverage.
Why This Matters
Keeping your address, phone number, and email up to date helps ensure you receive important communications about your Oregon Health Plan benefits. Missing a renewal notice or failing to respond to requested information could put your coverage at risk.
What You Need to Do
OHP members should take two important steps:
- Update your contact information
- Respond to renewal notices promptly
Ways to Update Your Information
You can update your contact information through any of the following options:
- Visit benefits.oregon.gov
- Call 1-800-699-9075
- Visit your local Oregon Department of Human Services (ODHS) office
- Get assistance from an OHP assister at oregonhealthcare.gov/gethelp
Need Help?
Free help is available if you have questions about your Oregon Health Plan coverage, need assistance updating your information, or need help completing your renewal paperwork.
Visit:
oregonhealthcare.gov/gethelp
For additional information about these changes, learn more at:
OHP.Oregon.gov/HR1
Speak to your SMHS clinician. We are here to help.
Don’t Risk Losing Coverage
Even if nothing has changed in your household, it is important to watch for mail, email, or phone communications from OHP and respond as requested. Taking a few minutes now to verify your contact information can help prevent interruptions in your health coverage.